Help Center

Security checks, uptime monitoring, and everything in between.

Learn how our platform works, what each check means, and how to get the most out of InternetSecure.

Uptime Monitoring

How Monitoring Works

Multi-node checks, consensus detection, and how we determine downtime

Getting Started & Dashboard

Adding domains, configuring checks, and using the dashboard

Check Methods & Intervals

HEAD vs GET requests, check frequency, and timeout settings

Alerts & Notifications

Slack, email, and JIRA alert channels

Incidents & Downtime

How incidents are created, tracked, and resolved

Cloudflare Offline Page

Automatic branded maintenance page via Cloudflare Workers

Degraded Status

Slow response detection with configurable thresholds

Maintenance Windows

Suppress alerts during planned downtime on a recurring schedule

Blocked Nodes

When your WAF blocks specific monitoring locations

IP Whitelist & Firewall Rules

Whitelist our monitoring IPs in Cloudflare, AWS WAF, or your firewall

Security Checks

HTTPS

SSL/TLS certificates, HTTPS redirect, HSTS and mixed content

Web Application

CSP, clickjacking protection, cookie security and security headers

Infrastructure

WAF detection, server information and hosting

DNS

DNSSEC validation and nameserver configuration

Email Authentication

DMARC, SPF and DKIM email spoofing prevention

Account & Team

Team Management

Invite teammates, manage roles and seat limits